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Reviews Stars

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60 Customer Reviews / Average: 5.0 out of 5
Feb. 19, 2023 at 2:00 PM EST
"They were a pleasure to work with. And great communication. Loved the purchase."
~ Jackiee Ct
in CT
Feb. 1, 2023 at 7:22 PM EST
"Always had a positive experience ordering.They are very professional and accomadating."
~ Joann Gettings
in FL
Dec. 11, 2022 at 2:23 PM EST
"The product I choose was not currently in stock, I received an email with possible recommendations of similar product. The next day I received a phone call and I asked to keep the product I chose. The customer service was personal and excellent!!"
~ Haley Miller
in NC
Dec. 3, 2022 at 2:24 PM EST
~ Susan Mcmillian in TX
Oct. 15, 2022 at 6:03 PM EST
"The people at the Lili Pad are phenomenal, across the board. Great customer service, super nice and quick to answer questions, be it in person or on the phone. It’s always a pleasure to shop there."
~ Maria Bradbury
in NH
Oct. 6, 2022 at 1:08 PM EST
~ Ann E Reilly in NJ
Sept. 1, 2022 at 1:03 PM EST
~ Alessandra Albano in MA
Aug. 18, 2022 at 7:05 PM EST
"Always a great experience!"
~ Christina Consolvo
in VA
Aug. 11, 2022 at 1:31 PM EST
"Thank You So Much"
~ Martha R Burns
in TN
July 19, 2022 at 6:30 PM EST
"Thank you!"
~ Wendy Stahlka
in NY
July 17, 2022 at 1:04 PM EST
~ Corinne Trabulsie in MA
May 4, 2022 at 6:36 PM EST
"The best costumer service. After my order they reached out asap to let me know, that items are not in stock. After I told them to cancel my money was refunded same day. Never I had such a great experience. Thank you please keep up great work!❤️💐"
~ Carine Alabilikian
in CA
April 27, 2022 at 1:34 PM EST
"Five star"
~ Anne Dowd
in NC
Mar. 24, 2022 at 11:16 AM EST
"Super service - fast shipping,protective packaging couldn’t ask more from an online order"
~ Lisa Kelly
in MA
Jan. 1, 2022 at 8:11 PM EST
"Absolutely fabulous customer service! I have ordered from The Lili Pad several times now, and all of the items arrived quickly and in perfect condition. Thank you, Bob & Nancy!"
~ Monica Nielsen in Pittsburgh, PA
Dec. 24, 2021 at 2:24 PM EST
"Great company. Delivered fast"
~ James Hunter
in AR
Dec. 8, 2021 at 11:54 AM EST
"Thrilled to find a MC item that is BO’d at their online store and in a store that I love! Customer Service is epic in person and equally beautiful online! Merry Christmas!"
~ Leslee Hughes
in PA
Sept. 9, 2021 at 1:00 PM EST
"I am so happy I found this store online. I am also happy with my purchase and the shipping was really done with care.
Thank you so much!"
~ Kelly G.
in NY
July 3, 2021 at 5:49 PM EST
"So happy to have found a store within an hour drive that sells Mackenzie Childs but even happier that their customer service is exceptional! Bob, Nancy and their staff go above and beyond!"
~ Vicki Morro
June 6, 2021 at 1:14 PM EST
"Thank you as ever Lili Pad for your extraordinary and personal customer service! Especially loved your recent 20%off sale for my favorite MacKenzie-Childs line!
You all are the BEST!
OXOX Jane in Shrewsbury MA"
~ Jane Lillis
in MA
June 3, 2021 at 12:36 PM EST
"Best customer service ever.
So pleasant and accommodating"
~ Sheila Connors
in MA
April 23, 2021 at 1:55 PM EST
"Very happy with my purchase! Thanks! I’m"
~ Susan Sloyka
in ID
April 22, 2021 at 12:37 AM EST
"Great service. Very happy with purchase."
~ Darlene Johnson
in IL
April 9, 2021 at 2:34 PM EST
"Excellent customer service!"
~ Bonnie Moseley
in TN
April 9, 2021 at 2:33 PM EST
"Great customer service!"
~ Bonnie Moseley
in TN

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