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Reviews

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57 Customer Reviews / Average: 4.8 out of 5
Sept. 1, 2022 at 1:40 PM EST
"I have not received my order yet or any information concerning my order."
~ Lisa Jendrek
in MD
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Sept. 1, 2022 at 1:03 PM EST
~ Alessandra Albano in MA
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Aug. 18, 2022 at 7:05 PM EST
"Always a great experience!"
~ Christina Consolvo
in VA
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Aug. 11, 2022 at 1:31 PM EST
"Thank You So Much"
~ Martha R Burns
in TN
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July 26, 2022 at 3:19 PM EST
"Ordered item on 7/20 and haven’t received any tracking information yet."
~ Jill Melvin
in NY
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July 19, 2022 at 6:30 PM EST
"Thank you!"
~ Wendy Stahlka
in NY
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July 17, 2022 at 1:04 PM EST
~ Corinne Trabulsie in MA
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May 4, 2022 at 6:36 PM EST
"The best costumer service. After my order they reached out asap to let me know, that items are not in stock. After I told them to cancel my money was refunded same day. Never I had such a great experience. Thank you please keep up great work!❤️💐"
~ Carine Alabilikian
in CA
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April 27, 2022 at 1:34 PM EST
"Five star"
~ Anne Dowd
in NC
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Mar. 24, 2022 at 11:16 AM EST
"Super service - fast shipping,protective packaging couldn’t ask more from an online order"
~ Lisa Kelly
in MA
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Feb. 23, 2022 at 6:50 PM EST
"Compre una taza hermosa y al día siguiente me dijeron que ya no estaba disponible.. me entristeció mucho.. sigo esperando la devolución de mi dinero.."
~ Graciela Urena De Vasquez
in CA
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Jan. 1, 2022 at 8:11 PM EST
"Absolutely fabulous customer service! I have ordered from The Lili Pad several times now, and all of the items arrived quickly and in perfect condition. Thank you, Bob & Nancy!"
~ Monica Nielsen in Pittsburgh, PA
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Dec. 24, 2021 at 2:24 PM EST
"Great company. Delivered fast"
~ James Hunter
in AR
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Dec. 8, 2021 at 11:54 AM EST
"Thrilled to find a MC item that is BO’d at their online store and in a store that I love! Customer Service is epic in person and equally beautiful online! Merry Christmas!"
~ Leslee Hughes
in PA
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Sept. 9, 2021 at 1:00 PM EST
"I am so happy I found this store online. I am also happy with my purchase and the shipping was really done with care.
Thank you so much!"
~ Kelly G.
in NY
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July 3, 2021 at 5:49 PM EST
"So happy to have found a store within an hour drive that sells Mackenzie Childs but even happier that their customer service is exceptional! Bob, Nancy and their staff go above and beyond!"
~ Vicki Morro
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June 6, 2021 at 1:14 PM EST
"Thank you as ever Lili Pad for your extraordinary and personal customer service! Especially loved your recent 20%off sale for my favorite MacKenzie-Childs line!
You all are the BEST!
OXOX Jane in Shrewsbury MA"
~ Jane Lillis
in MA
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June 3, 2021 at 12:36 PM EST
"Best customer service ever.
So pleasant and accommodating"
~ Sheila Connors
in MA
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April 23, 2021 at 1:55 PM EST
"Very happy with my purchase! Thanks! I’m"
~ Susan Sloyka
in ID
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April 22, 2021 at 12:37 AM EST
"Great service. Very happy with purchase."
~ Darlene Johnson
in IL
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April 9, 2021 at 2:34 PM EST
"Excellent customer service!"
~ Bonnie Moseley
in TN
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April 9, 2021 at 2:33 PM EST
"Great customer service!"
~ Bonnie Moseley
in TN
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April 4, 2021 at 10:18 PM EST
"Amazing customer service. So accommodating and excellent communication. I look forward to shopping with The Lili Pad again!"
~ Christina Consolvo
in VA
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Mar. 16, 2021 at 2:31 PM EST
"The owners, Bob and Nancy, are completely customer service oriented!! They have bent over backwards to help me with my orders. Free shipping is a really great perk too. I look forward to the day I can shop in person in their wonderful store!!"
~ Lynne Marion in CA
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Mar. 12, 2021 at 12:59 PM EST
"Found my new go to for MacKenzie Childs. Great Customer service. ❤️"
~ Katherine Trotter
in MS
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