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72 Customer Reviews / Average: 4.9 out of 5

Nov. 13, 2023 at 2:23 PM EST

"Staff was very thorough and extremely helpful with my enquiry regarding an order. They are very prompt on following up and have excellent communication. It is a pleasure to do business with them."
~ Wendy Mansell in TX

Oct. 11, 2023 at 12:41 PM EST

"Superb customer service. The Mackenzie Childs pumpkin I was looking for was in stock and I got the advice I needed to help me decide which size to order. It was shipped very quickly, arrived today and is perfect. As others have mentioned, no tax or shipping charges are much appreciated bonuses.
Thank you!
BRK in NJ"
~

Aug. 9, 2023 at 11:37 PM EST

"So far, the owners have been great. My item is back-ordered but they’ve kept me informed."
~ Luis Solis in TX

Aug. 3, 2023 at 1:22 PM EST

"Very nice business to deal with. Also love the no tax and free shipping!! I order several MacKenzie items here."
~ Dixie Lewis in AZ

July 26, 2023 at 6:42 PM EST

"It was easy enough to order , appreciate the sale"
~ Ruth White in MA

July 17, 2023 at 2:07 AM EST

~ Dixie Lewis in AZ

June 16, 2023 at 2:49 PM EST

"Love this place! No shipping fee, no tax and quick delivery!"
~ Dixie Lewis in AZ

June 5, 2023 at 4:28 PM EST

"One of my favorite shops on the planet ~"
~ Maria Bradbury in NH

June 4, 2023 at 1:57 PM EST

"Love ordering from this store as there is no shipping and they’re very nice to deal with!"
~ Dixie Lewis in AZ

May 5, 2023 at 2:51 PM EST

"Would have given 5 stars for letting me know my order would be late but charging me now for it is not right. I won’t be getting g it for three more weeks"
~ Dixie Lewis in AZ

Mar. 3, 2023 at 2:56 PM EST

"Received everything as shown.. very happy with my purchases"
~ RRW in MA

Feb. 27, 2023 at 3:17 PM EST

"Bob and Nancy always give such exceptional service. It is always a pleasure to shop with them. Their always-free=shipping is such a huge gift!
Thank you so much, Lily Pad!"
~ Jane in Shrewsbury in MA

Feb. 19, 2023 at 2:00 PM EST

"They were a pleasure to work with. And great communication. Loved the purchase."
~ Jackiee Ct in CT

Feb. 1, 2023 at 7:22 PM EST

"Always had a positive experience ordering.They are very professional and accomadating."
~ Joann Gettings in FL

Dec. 11, 2022 at 2:23 PM EST

"The product I choose was not currently in stock, I received an email with possible recommendations of similar product. The next day I received a phone call and I asked to keep the product I chose. The customer service was personal and excellent!!"
~ Haley Miller in NC

Dec. 3, 2022 at 2:24 PM EST

~ Susan Mcmillian in TX

Oct. 15, 2022 at 5:03 PM EST

"The people at the Lili Pad are phenomenal, across the board. Great customer service, super nice and quick to answer questions, be it in person or on the phone. It’s always a pleasure to shop there."
~ Maria Bradbury in NH

Oct. 6, 2022 at 12:08 PM EST

~ Ann E Reilly in NJ

Sept. 1, 2022 at 12:03 PM EST

~ Alessandra Albano in MA

Aug. 18, 2022 at 6:05 PM EST

"Always a great experience!"
~ Christina Consolvo in VA

Aug. 11, 2022 at 12:31 PM EST

"Thank You So Much"
~ Martha R Burns in TN

July 19, 2022 at 5:30 PM EST

"Thank you!"
~ Wendy Stahlka in NY

July 17, 2022 at 12:04 PM EST

~ Corinne Trabulsie in MA

May 4, 2022 at 5:36 PM EST

"The best costumer service. After my order they reached out asap to let me know, that items are not in stock. After I told them to cancel my money was refunded same day. Never I had such a great experience. Thank you please keep up great work!❤️💐"
~ Carine Alabilikian in CA

April 27, 2022 at 12:34 PM EST

"Five star"
~ Anne Dowd in NC